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At Tire-Rama, we take pride in offering the best customer experience at locations across the Northwest US in Montana, Wyoming, Idaho, and Washington. We strive to provide our customers with the best experience possible each visit.
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I bought 4 studded snow tires last year from Quentin and Joe at your store on Grand. I don't recall if I sent a thank you at that time, but will today. Joe was awesome! I drive a sedan and had no way to get my wheels to the store to be mounted with the snow tires. Joe followed me home and loaded my wheels into his truck. I was getting stuck a lot the winter of 2014 and proceeded to get stuck right there in my cul de sac. Joe got out and pushed my car to release it. Those guys have always been so professional and nice. They spend extra time with me and never cease to amaze me. I go no where else. Ever. They keep my dismounted tires until my brother can pick them up, always doing whatever they can to help me. Thank you again Joe, including Quentin and all the hands at 1429 Grand Tire Rama!! Superb. Peggy
In this day and age of diminishing customer service, Leith Price exceeded out expectations with an unfortunate tire situation on our motorhome. We drove all 60+ miles from Mammoth Hot Springs on cords simply hoping to find someone open on a Saturday. Although it cut our weekend short, we were extremely thankful to be treated like his number one best customer when we clearly were not. (They were quite busy for a Saturday). Thank you for everything. We appreciate it more than you know.
needed a tire repair in order to continue on vacation to Alberta.manager Scott Brown got me for the repair and i was on my was in 30 minutes. repair was done at quoted price and i was on my way. totally pleased with the service.
We had an interesting Tuesday last week. On the way to drop our son off at a medical appointment, we developed a side-wall puncture in a relatively new tire. When the local gas station was unable to fix it, we topped off with air and immediately jetted off for Sullivan Road. John and his crew got our car in right away, determined that we needed a new tire and set to work, even though closing time was approaching. Although it took some extra time due to unexpected difficulties, we were back on the road with a new set of tires and minimal stress. John and his staff were friendly, efficient and self-sacrificing and are a tremendous credit to Tire Rama's standards of customer service. Please relay to them just how pleased we are with their effort!
I what to thank Tim and crew for replacing the bent rim and tires. being in the Kalispell area for a family wedding. Tim was prompt and knew what I needed.
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