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At Tire-Rama, we take pride in offering the best customer experience at locations across the Northwest US in Montana, Wyoming, Idaho, and Washington. We strive to provide our customers with the best experience possible each visit.
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I am not currently living in Missoula, but our single daughter does. She called us because she ran over a large 3” construction staple. After getting the spare tire on, she drove to the nearest tire store and was told they couldn’t help her. She then drove to the tire store across the street from her work and was told she would have to replace all 4 tires, even though her tires are in great shape. Then she called me in tears, I called Rex! I knew that Rex would treat her honest and kind. He said to have her drive over so he could look at the situation. He would be happy to take a look for her. When she did arrive, he helped her himself and found her tire was under warranty and he ordered the same tire. He says he’ll be able to grind it down a little to match the level of the other 3 tires. Needless to say, not only did she walk out happy, but as soon as soon as she called us with the good news, we were so relieved! He really is the best! It’s not the first time he’s been a hero for our family and I know it won’t be the last time either! Thanks Rex!
I want to give a shout out to the guys in the shop, stopped in on Saturday 04/13/2019 had an issue with a tube on the front wheel of my Rat Rod. They came out and asked where to jack up the front end, proceeded to get the wheel off and begin to straighten the tube out. Looked inside the shop and the Manager was hands deep along with the technician both making sure the tube was positioned right. Just before installation of the wheel i went up front to pay for services and the Manager said "no charge".... Thanks to the crew at Tire Rama for the help!
I absolutely love these guys! They are my number 1! Even though my tire size was incorrect, they apologized and fixed the problem at a lower price and they even gave me a free oil change! They handled the problem so professionally. Shoutout to Randy, he helped me thru this process and was amazing and very professional! Thank you guys so much!
Extremely happy with the service from Mikel at Tire Rama. I brought my BMW X3 in for a large screw in the tire and Mike took care of me. He was able to patch my tire and have me back on the road in less then 15 minutes. Everyone at this shop is very friendly and efficient. I am used to waiting hours at tire shops but not at Tire Rama! This is my goto shop for tire!!!
My wife had a low tire then went flat and turned around and drove back home on the flat not to far but ruined the tire. I did not expect it to be replaced free of charge because it was driven on flat but when I went to pickup the tire he said no charge. What a surprise not for good service I always get that but they could of charged me for that tire which is about $170.00. Nice Job! Life customer and we do all our shop trucks there too from Captain's Marine.
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