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At Tire-Rama, we take pride in offering the best customer experience at locations across the Northwest US in Montana, Wyoming, Idaho, and Washington. We strive to provide our customers with the best experience possible each visit.
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This location is the best. They take the time to listen to what the customer needs and make sure they have done the absolute best to keep there customers. I switched to this tire company after being with another for years because they took the time to see me right away and fix my tire when no one else would as it was a sunday and 5 mins from closing and they stayed late and fixed my tire. I will be comming here for all our tire needs. Wonderful customers service
Business reply to this review:
Sondra, Thankyou for your support! We hope to keep up these standards and really appreciate your willingness to come se us!
This location is the best. They take the time to listen to what the customer needs and make sure they have done the absolute best to keep there customers. I switched to this tire company after being with another for years because they took the time to see me right away and fix my tire when no one else would as it was a sunday and 5 mins from closing and they stayed late and fixed my tire. I will be comming here for all our tire needs. Wonderful customers service and legit care for customers!
Sondra, I appreciate your kind words and look forward to your future business! Happy to be of service!
Went to get an oil change this morning at Heights location. One other man in waiting area. They were busy and short of employees... like everywhere else at this time. Possible 2 hour wait. No problem. In walks some guy upset his trailer had a flat and he wanted immediate attention to it. His works trailer. They were very nice said they could get to him after awhile because other people were ahead of him. He totally went off and wanted the boss's name and his boss's name. How he always buys his tires there. The store manager and other employee were never upset with him, they tried to help him, were always courteous. He left and came back spewing the same crap and was going to spread this all over the internet : HE thought he was entitled enough to be taken care of THEN! He had work to do. I told him he was being an ass...they were trying, etc.etc. He told me he hoped I never have a flat that they won't fix as he stormed out. He then hauled out of the parking lot with trailer in tow and a tire in the pickup bed. Employees at Heights location ROCK!
Had a great experience with new tires today. Came in for flat repair on Monday, was so impressed with the customer service we decided to make a purchase on new tires.
JP, We appreciate your business, I hope to continue your experience with regards to all your future visits!
While on vacation I had a slow leak in one tire. The rim (wheel) had rusted and was leaking air. I purchased a used rim and came to Tirerama to move the tire to the replacement rim. Unfortunately the rim was not the correct size. The crew cleaned up the spare tire and put it on my car so that I would be able to continue. The next day I located 4 new rims and had Tirerama move all four tires to the new rims. They quickly mounted and balanced all four tires, put the spare tire back in its place and found replacement lug nuts for the new rims. I cannot say enough about their quality work and great customer service. The next time a need service when I am in the Billings area I know where to go. Thank you all very much!
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