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At Tire-Rama, we take pride in offering the best customer experience at locations across the Northwest US in Montana, Wyoming, Idaho, and Washington. We strive to provide our customers with the best experience possible each visit.
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Rex, Dave, and Cody have been super helpful getting stuff done for me. They are my "go to" guys for tire and auto help, purchased numerous sets of summer and winter tires, brake repair ect. Really do a great job and have been very fair on "road hazard" issues.
Shawn the manager and crew are the most nicest and willing to help, You get VIP service and help. I am very impressed and feel satisfied when I do business there. They back one hundred percent and stand behind their work and warranty. The mechanic is the absolute best and professional I have ever encountered. His estimates are always correct and work is done right with out any return visits. It is a sincere blessing to deal with honest people who treat you as a neighbor. Sincerely Rev. Sam Sweg Jubilee Ministries International
Just to let you know, we had a "Les Schwab" moment with Norman and the staff at Tire-Rama. We had a flat tire on our trip to Arizona for the winter. It happened a half hour from home and the next city was Great Falls, Montana. We stopped at Tire-Rama and Norman had our tire looked at right away. The tire couldn't be repaired and the guys were able to find a great used tire for us. The total bill was $45. We were very impressed and grateful for their terrific service and how quickly they were able to get us back on the road.
I bought 4 studded snow tires last year from Quentin and Joe at your store on Grand. I don't recall if I sent a thank you at that time, but will today. Joe was awesome! I drive a sedan and had no way to get my wheels to the store to be mounted with the snow tires. Joe followed me home and loaded my wheels into his truck. I was getting stuck a lot the winter of 2014 and proceeded to get stuck right there in my cul de sac. Joe got out and pushed my car to release it. Those guys have always been so professional and nice. They spend extra time with me and never cease to amaze me. I go no where else. Ever. They keep my dismounted tires until my brother can pick them up, always doing whatever they can to help me. Thank you again Joe, including Quentin and all the hands at 1429 Grand Tire Rama!! Superb. Peggy
Hello. Today I purchased as set of Cooper tires for my wife’s car at 1429 Grand here in Billings. We've been fairly loyal to Costco on tires for years. I’ve also been loyal to the “quickie” lube places for years. I stopped in over a year ago at your store mainly because I needed a tire rotation AND and oil change and get tired of running back and forth-wasting my Saturday. Joe worked with me even though the tires weren’t his. He’s extended the same courtesy on our other 2 vehicles, not to mention fixing a few flats along the way. I’m a loyalty type of guy and recognize good customer service. I’m also on board with all 3 vehicles on the buy 3 get one free oil change promo. I’m pleased to say you have 100% of our business on oil, lube, and tires. You’d likely get anything else that comes up that your shop services. Alignment, flush, etc. I’ve recommended Joe and your Grand location to others. I imagine you already are but if not, please be aware that it’s Joe and his superior customer service that has earned our business. I wouldn’t think of going anywhere else regardless of price-which by the way is fair and reasonable too. Thanks for everything......Tom
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